shipping
Shop from Abroad
SoukDirect.com introduce you to wide range of International products and provide you access to wide selection of international brands and imported products from around the world.
Shop from Our Dubai and Hong Kong Warehouses
SoukDirect.com provide you access to a wide selection of international brands and imported products from around the world. When you purchase a product from SoukDirect.com and it is not available in our stores in Iraq, we will import it for you from our warehouse in Dubai or Hong Kong. You can identify these products by the badge
Delivery
Products shipped from outside Iraq generally have longer delivery times as they ship from other countries and require customs clearance.
During the purchase completion process, you can choose shipping speed of your order from a list of available options. Available shipping options may vary depending on a variety of factors, including weight, product size and delivery address.
Where the product is being shipped from outside the Iraq, you acknowledge that you are importing the product for your personal use, and you are responsible for adhering to local regulations governing limitations on purchases for personal import.
Payment Method
You can pay for these products using payment methods such as credit/debit cards, ZainCash wallets or pay in advance in one or our stores. Cash on Delivery (COD) is NOT accepted as valid payment method for Items shipped from Outside Iraq. For further information call our support phone number.
Import Duties and Taxes
The product price shown on SoukDirecr.com is inclusive of import taxes and duties to be paid for the product. Shipping fees may be extra depending on the product- this will be specified during the order process. If you are charged an extra amount during delivery, please contact SoukDirect.com customer service to get a refund.
Returns and Refunds
Products that are shipped internationally, normally do not fall under our return and refund policy. However, we will do our best to return product and provide credits or replacement for products that have manufacturing faults.